Specialist in CMMS

After auditing five publishers, we chose Siveco Group and their Coswin 8i solution. The software had all the features we were looking for: it was user-friendly, scalable, mobile and customisable. As we had anticipated, the implementation of the project, which aimed to completely reorganise our processes, took nearly 18 months. Together, we adapted the tool, configured user profiles, standardised and imported data. We then integrated the solution into our information system and organised several training sessions.
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The Siveco Group teams helped us integrate the data into Coswin and configure the servers. The software was deployed quickly and efficiently. The simplicity and user-friendliness of the interface allowed us to quickly get to grips with the software without needing advanced IT knowledge.

We finally chose Siveco Group's Coswin 8i solution when we visited the factory of a major player in the agri-food industry, which has been using their software since 2011. The advanced features and their renowned experience in the agri-food sector were the deciding factors. The fact that they offer a mobility solution – Coswin Nom@d – perfectly met our expectations: an embedded application that would save maintenance teams from having to fill out paper reports really won over our employees.

Two years ago, we began a complete overhaul of the database that makes up our CMMS with Coswin 8i. Always focused on customer satisfaction, the Siveco Group teams listen to our needs and always provide a tailored response. Training, software updates, adaptations... We are always in contact with the right person. Not to mention their highly available support.

The Port of Dunkirk has been using Coswin since 2014. This tool allows us to track our entire maintenance process, whether corrective or preventive. Service requests are used by all agents, and work orders enable task planning and distribution. All purchase requests and inventory are also managed in Coswin, from the expression of need to receipt. Reporting enables indicators to be set up to improve maintenance. Coswin interfaces with various systems (financial software, time management, etc.). The agents are satisfied with this software, which is part of their daily routine.

The technical service is very responsive and has a good capacity for specific developments; I had very good contact with the teams I communicated with. Coswin offers numerous native customisations. It can remain simple for basic users while offering a wide range of settings dedicated to administrators and advanced users. In addition to maintenance and inventory management, Coswin helps to structure equipment hierarchies and allows serial numbers for items and equipment to be tracked. If necessary, the software goes further by integrating accounting-related features.