1. Firstly, we develop and validate the coaching plan: all users to be coached are listed and a detailed schedule is developed, allocating two hours to each user.

1. Secondly, the coaching session takes place: here the user is asked to describe their interaction with Coswin and any problems encountered. Our consultant then reacts to this, relying on expertise and in-depth knowledge of the product to provide the best solution in each instance, optimising the daily use of Coswin .

1. In the final stage a collective meeting is held where all users can share and discuss their thoughts and ideas. This session is held to reinforce what has already been learned individually and to provide a synthesis of the different solutions suggested, so that all users can gain a deeper understanding of COSWIN functionality.

The results are immediate! You will see an instant improvement in efficiency and user ability, following these professionally run and developed courses!

1. How to stop/start/save /restore a database
2. How to stop/start /save /restore the application server
3. How to understand the mechanisms of the interfaces’ installation, how to return to a previous version, how to know its working principle
4. How to run a script, how to run a correction patch without risk, identify and send information requested by the Siveco Support (version, logs, data, etc.)
5. How to install a COSWIN Java / Html station, install Siveco Reports on to a Workstation

1. You get an update on the administration of COSWIN
2. You reduce the number of interventions required for updating
3. You secure your back-up procedures
4. You become more independent, in particular with respect to database management