{"id":14083,"date":"2024-02-16T09:05:47","date_gmt":"2024-02-16T09:05:47","guid":{"rendered":"https:\/\/www.siveco.com\/depoimento-de-cliente-evere\/"},"modified":"2025-07-15T07:38:56","modified_gmt":"2025-07-15T07:38:56","slug":"depoimento-de-cliente-evere","status":"publish","type":"post","link":"https:\/\/www.siveco.com\/pt-br\/blog-gmao\/depoimento-de-cliente-evere\/","title":{"rendered":"Depoimento de cliente: Ever\u00e9"},"content":{"rendered":"\t\t
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“Sem o CMMS, o gerenciamento do nosso centro de recupera\u00e7\u00e3o seria inconceb\u00edvel”.<\/strong><\/p>


Entrevista com Olivier Salvatore, gerente de manuten\u00e7\u00e3o da EveR\u00e9.<\/p>

A EveR\u00e9, uma subsidi\u00e1ria do grupo espanhol URBASER, \u00e9 um centro de tratamento de res\u00edduos dom\u00e9sticos multiuso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Ever\u00e9\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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A EveR\u00e9 \u00e9 uma empresa industrial especializada na recupera\u00e7\u00e3o de res\u00edduos, que cumpre uma miss\u00e3o de servi\u00e7o p\u00fablico que lhe foi confiada pela Autoridade Metropolitana de Aix-Marseille Provence, com a exig\u00eancia de cumprir os regulamentos e proteger o meio ambiente. Os valores de inova\u00e7\u00e3o, responsabilidade, transpar\u00eancia e qualidade da empresa est\u00e3o refletidos em suas decis\u00f5es estrat\u00e9gicas, como a implanta\u00e7\u00e3o de uma ferramenta CMMS global. Os objetivos eram aumentar a produtividade e padronizar os processos de pedidos e manuten\u00e7\u00e3o. A seguir, voc\u00ea ver\u00e1 uma retrospectiva da integra\u00e7\u00e3o da solu\u00e7\u00e3o Coswin. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Um site moderno, usando a tecnologia mais recente\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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“A unidade de EveR\u00e9 tem um contrato de delega\u00e7\u00e3o de servi\u00e7o p\u00fablico com a Autoridade Metropolitana de Aix-Marseille Provence para recuperar e reciclar seus res\u00edduos dom\u00e9sticos. A constru\u00e7\u00e3o come\u00e7ou em 2006 e foi conclu\u00edda em 2009.
O local \u00e9 composto por tr\u00eas unidades: a unidade de triagem mec\u00e2nica, a unidade de recupera\u00e7\u00e3o org\u00e2nica e a unidade de recupera\u00e7\u00e3o de energia. No total, recebemos 400.000 toneladas de res\u00edduos por ano, dos quais mais de 90% s\u00e3o reciclados. Temos a sorte de estar operando em um local recente, com maquin\u00e1rio de alt\u00edssimo desempenho.
Portanto, foi bastante natural que opt\u00e1ssemos por nos equipar com uma solu\u00e7\u00e3o CMMS desde o in\u00edcio. Para n\u00f3s, era fundamental ter uma solu\u00e7\u00e3o que nos permitisse gerenciar nossas compras de equipamentos, estoques e manuten\u00e7\u00e3o. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Implementa\u00e7\u00e3o do CMMS desde o in\u00edcio da EveR\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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“Em 2009, realizamos um benchmark de v\u00e1rias solu\u00e7\u00f5es CMMS para escolher a ferramenta mais adequada \u00e0 nossa atividade. No final, optamos pelo Coswin porque suas funcionalidades eram perfeitamente adequadas \u00e0s nossas necessidades. Mas a verdadeira vantagem do software \u00e9 a sua interface gr\u00e1fica. Com mais de 50 usu\u00e1rios, de todas as profiss\u00f5es, \u00e9 essencial que a solu\u00e7\u00e3o seja clara, intuitiva e atraente.

O projeto come\u00e7ou em 2010, assim que o site da EveR\u00e9 entrou no ar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Coswin, no cora\u00e7\u00e3o da empresa \n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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“O Coswin foi implantado em nosso centro de recupera\u00e7\u00e3o em tr\u00eas \u00e1reas. Em primeiro lugar, na parte de log\u00edstica e compras: desde a solicita\u00e7\u00e3o de compra at\u00e9 a conclus\u00e3o do trabalho. Desde sua implementa\u00e7\u00e3o, recebemos mais de 26.000 pedidos (de consum\u00edveis a pe\u00e7as de m\u00e1quinas). O software foi configurado para que os gerentes de cada unidade possam validar seus pedidos com apenas alguns cliques. Isso nos poupa uma quantidade consider\u00e1vel de tempo.

Em seguida, usamos o Coswin para gerenciar nossos estoques. Hoje, temos mais de 7.800 refer\u00eancias em estoque. Tudo \u00e9 gerenciado de forma semi-autom\u00e1tica pelo software. Nossos fornecedores, n\u00edveis m\u00ednimos de estoque, etc. s\u00e3o pr\u00e9-registrados no banco de dados.
Tudo \u00e9 rastre\u00e1vel, a gera\u00e7\u00e3o de requisi\u00e7\u00f5es de compra \u00e9 automatizada e, em seguida, cada gerente valida ou rejeita a requisi\u00e7\u00e3o, permitindo a gera\u00e7\u00e3o de pedidos.<\/p>

Por fim, o Coswin tamb\u00e9m \u00e9 um pilar para a manuten\u00e7\u00e3o do nosso site. As solicita\u00e7\u00f5es de trabalho nas diversas m\u00e1quinas s\u00e3o geradas pelo departamento de opera\u00e7\u00f5es, permitindo que
nossas equipes de manuten\u00e7\u00e3o intervenham o mais r\u00e1pido poss\u00edvel. Tamb\u00e9m realizamos manuten\u00e7\u00e3o regular nos equipamentos para evitar qualquer mau funcionamento. Em outras palavras, n\u00e3o poder\u00edamos gerenciar nossa unidade sem um CMMS! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Desenvolvimento de software alinhado com o do centro de recupera\u00e7\u00e3o\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Para aperfei\u00e7oar sua estrat\u00e9gia de otimiza\u00e7\u00e3o de sites, a EveR\u00e9 sempre se equipou com as vers\u00f5es mais recentes do Coswin. “Desde 2010, nossos neg\u00f3cios evolu\u00edram. E o mesmo aconteceu com o uso do Coswin. \u00c9 por isso que sempre nos equipamos com as vers\u00f5es mais recentes oferecidas pelo Siveco Group. O Coswin est\u00e1 no centro do nosso neg\u00f3cio, portanto, n\u00e3o podemos nos dar ao luxo de ter um software que n\u00e3o esteja funcionando bem.

Estamos muito satisfeitos com nossa solu\u00e7\u00e3o CMMS. Todas as informa\u00e7\u00f5es est\u00e3o centralizadas em um \u00fanico lugar, o que nos poupa muito tempo. Al\u00e9m disso, as equipes do Siveco Group s\u00e3o muito receptivas e nosso relacionamento \u00e9 muito bom.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Objetivos do projeto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Automatize o gerenciamento de estoque e a gera\u00e7\u00e3o de pedidos<\/li>
  • Centraliza\u00e7\u00e3o de informa\u00e7\u00f5es<\/li>
  • Garantir a manuten\u00e7\u00e3o confi\u00e1vel do site<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Os benef\u00edcios da implementa\u00e7\u00e3o do Coswin<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Gera\u00e7\u00e3o de um circuito de assinatura<\/li>
    • Ferramentas e processos comuns a todos os usu\u00e1rios<\/li>
    • Valor agregado em toda a cadeia de valor<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      “Sem o CMMS, o gerenciamento do nosso centro de recupera\u00e7\u00e3o seria inconceb\u00edvel”. Entrevista com Olivier Salvatore, gerente de manuten\u00e7\u00e3o da EveR\u00e9. A EveR\u00e9, uma subsidi\u00e1ria do grupo espanhol URBASER, \u00e9 um centro de tratamento de res\u00edduos dom\u00e9sticos multiuso. A EveR\u00e9 \u00e9 uma empresa industrial especializada na recupera\u00e7\u00e3o de res\u00edduos, que cumpre uma miss\u00e3o de servi\u00e7o […]<\/p>\n","protected":false},"author":3,"featured_media":11102,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[122],"tags":[],"class_list":["post-14083","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-depoimentos-de-clientes"],"yoast_head":"\nDepoimento de cliente: Ever\u00e9 - Siveco<\/title>\n<meta name=\"description\" content=\"O Coswin \u00e9 um pilar para a manuten\u00e7\u00e3o do nosso site. 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